We are pleased to assist you! (customer journey) - Styleyn

We are pleased to assist you! (customer journey)

We genuinely care about our customers and we would hate to see you experience any difficulties when shopping with styleyn. Whether you have concerns about your order or are having trouble returning an item or exchanging it, we have the quick fixes.

What we aim at doing (vision & mission) Reading We are pleased to assist you! (customer journey) 3 minutes Next How is Styleyn formed (Brand name)

ORDER, RETURN AND REFUND - STEP BY STEP

Sometimes we choose not to forgo purchasing our favourite products because we don't want to keep buying and returning them if they don't match our desires. But if you ask us, shopping sounds more fun when it is absolutely happy-go-lucky. Shopping from Styleyn is not a particularly difficult task and it is as easy as a pie. It is simply a select and click process. To ensure a hassle-free shopping experience for our customers, we've broken down the ordering process into easy-to-understand steps. Moreover, if you face any issue with the product, we've also included instructions on how to request a return or even exchange it for a different size.

HOW TO PLACE AN ORDER

Step 1: Visit the Styleyn official website at www.styleyn.com.

Step 2: Select the product that interests you.

Step 3: Using the size chart on the right side of the page, choose the size that fits you the best.

Step 4: You can pick another colour (if available)

Step 5: Click on "Add to cart" if you want to continue shopping.

Step 6: Click "Buy now" to head straight to the checkout.

Step 7: A page containing the order summary will appear. Enter your contact information and select a payment method.

Step 8: Enter your promo code, if applicable, or click "Complete Order," otherwise.

A confirmation email with the order summary will be sent to the provided email address following the placement of your order.

 

HOW TO RETURN/EXCHANGE

Follow the instructions if you wish to submit a return or exchange request.

Step 1: Visit our website, styleyn.com

Step 2: At the footer bar, select Return/Exchange. To place a return/exchange request click here. You may also contact us at support@styleyn.com

Step 3: Enter your order number and email address.

Step 4: Press "Start".

Step 5: Choose a reason for your return or exchange.

Step 6: Choose which method of return is most suitable for you: Self-pickup or pick up. To know more about it click here.

Step 7: Press the submit button.

Step 8: To know more about our return/exchange policy, read here.

 

REFUND

Once your return request is placed, a quick quality check will be followed after your order is picked up and returned to the warehouse in the same condition it was sent; unused and unworn, with tags,original packaging and your order receipt. We anticipate that our customers would handle the clothing gently to prevent any damage. After the successful inspection of the product your refund will be initiated within 7 business days. To read more about our refund policy click here.

 

Author - Mehak Abrol

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Need to contact us ? Just send us an e-mail at support@styleyn.com or WhatsApp us.