FAQ

Shopping With Us

Being a Styleyn member means that you're eligible for free delivery and returns. It also ensures you a spot in our thrifting and recycling program. Another option it provides you with is custom sizing. Being a Pro Member is also entirely free, it subscribes you to our latest newsletters, blog posts, and discount offers. 

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. Members may also look into custom sizing options.

Custom sizing with Styleyn allows you to request a change for either the length or waist measurement of your piece. No other requests can be made, as our pattern makers and tailors work hard to create perfect garments for all. You can measure your waist or length and fill in the request while you're making your order. If the change can be made, we will be sure to change the fit. Custom size requests can only be made once, and items with altered sizes cannot be returned or refunded.

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

All of our products are ethically made, with environment-friendly processes. The little leaf icon on our product pages indicate that we ensure the sustainability of that product. If you have any more questions about how we make our products and packaging, visit our blog pages about Styleyn, sustainability, and our efforts.

'In Stock'
For items listed as "In Stock", we mention the delivery time based on your location pin code (usually 2-6 business days in areas where standard courier service is available). For other areas, orders may be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
'Available'
We might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
'Preorder'
Such items are expected to be released soon and can be pre-booked by you. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned.
'Temporarily Unavailable'
The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
'Permanently Discontinued'
This product is no longer available because it is obsolete and/or its production has been discontinued.

Absolutely! Any information you give us is securely stored and will not be granted to any third parties.

For more, you can read our Privacy Policy.

Shipping, Returns & Exchanges

You can track your order here

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
We will facilitate the pickup of the item. In case the pickup cannot be arranged, you can return the item through a third-party courier service. Return fees are borne by us.

To return your order click here.

If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with our payment partner for the same. Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will be glad to help you. When initiating a return, customers who paid cash on delivery must provide their bank details to support@styleyn.com for refunds.

Our Refund Policy is here.

If you selected cash on delivery as your payment method, please either provide us your UPI id or bank account details when submitting your return request on the Returns page or mails us at support@styleyn.com in the following manner:

Order no:
Account No:
Account Holder's Name:
IFSC code:
Bank Name:
Branch Name:

We will begin processing your refund on the provided account details as soon as we have approved your return request and you have received an email confirming the same. Please take note that sometimes it takes longer than usual for the product to return to our warehouse, which could result in a delay in the refund procedure. We value your patience and understanding in these situations and promise to keep your money secure. To submit a return request, head over to this page.

Delivery is free! Once your item is stitched, it is sent by our delivery service to your place, and we guarantee that your package reaches you within seven days of your order. Once it passes our quality check, it is carefully packaged in biodegradable materials and sent to you. Who knows, maybe you'll receive a coupon or a free item as a 'thank you' for shopping with us!

We assure you that all our products sold are brand new and 100% genuine. In the unlikely event that any merchandise you have bought from us is not received in good condition, is damaged or defective, customers may exchange the merchandise unused, and in the same condition as he/she purchased it, in its original packaging along with original tags. It would be necessary to provide all financial transaction details, along with bills/invoices provided. Requests for returns are accepted provided we are intimated about the request within 7 days of receipt of the products. The product cannot be returned in conditions that indicate that this product has been used, washed, ironed, or tampered with in any way. The pickup details will be provided to you when the reason for return is confirmed with us. 

See our Return and Exchange Policy for more details.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

To read more, read our Shipping Policy.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?

Contact us

Need to contact us ? Just send us an e-mail at support@styleyn.com or WhatsApp us.